Refund and Returns Policy

At Freexplorers.com, we offer digital products designed to deliver immediate value. Please read our refund policy carefully before making a purchase.

🧾 General Policy

Due to the nature of digital downloads, all sales are final. Once a product is purchased and delivered, we do not offer refunds, exchanges, or returns — unless specifically mentioned on the product page.

💻 Non-Refundable Items

The following items are non-refundable:

  • Downloadable digital products (eBooks, tools, templates, software, etc.)
  • Gift cards or coupons
  • Access to members-only or subscription-based digital content
  • Custom or personalized digital services

🛠️ Exceptions (If Applicable)

We may consider a refund request under the following conditions:

  • You are charged multiple times for the same product.
  • You experience a technical issue that prevents product access or download, and our support team is unable to resolve it.
  • The product description was materially misleading or incorrect, and you notify us within 7 days of purchase.

To request a refund under any of these conditions, please contact us at [your email address] with:

  • Your name
  • Order ID
  • Reason for the refund request
  • Any supporting screenshots or details

💳 Late or Missing Refunds

If your refund is approved, it will be processed within 5–10 business days, depending on your bank or payment provider.
If you haven’t received your refund after this time:

  1. Check your bank account or credit card statement again
  2. Contact your bank or card provider
  3. Reach out to us at [your email address]

❓Need Help?

For any questions related to refunds, billing, or support, please contact us.